Recent Articles
I want to move to another state permanently. Do I need to change to a new provider?
If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...
I want to travel to another state for some time. How do I get my medication?
If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...
What treatment options will you use?
Our doctors diagnose conditions based on your symptoms and medical history, ensuring you understand all treatment options so you can make informed choices. This might include medications such as Adderall, Wellbutrin, or Strattera, as well as other ...
Why do you need my previous diagnosis?
Hello! As you're new to our providers, they'll need to conduct a comprehensive assessment of your symptoms and treatment goals. This helps ensure they provide you with the best possible care. They'll also review your past diagnosis to guide the next ...
What is the status of my Prior Authorization?
When you submit a prior authorization request through a consultation message or via email, our dedicated customer support team will process and respond to your inquiry within 48 hours on business days. As part of our service, we'll reach out to your ...