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Donefirst FAQ
FAQ for all Donefirst Members.
Recent Articles
I want to move to another state permanently. Do I need to change to a new provider?
If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...I want to travel to another state for some time. How do I get my medication?
If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...What treatment options will you use?
Our doctors diagnose conditions based on your symptoms and medical history, ensuring you understand all treatment options so you can make informed choices. This might include medications such as Adderall, Wellbutrin, or Strattera, as well as other ...Why do you need my previous diagnosis?
Hello! As you're new to our providers, they'll need to conduct a comprehensive assessment of your symptoms and treatment goals. This helps ensure they provide you with the best possible care. They'll also review your past diagnosis to guide the next ...What is the status of my Prior Authorization?
When you submit a prior authorization request through a consultation message or via email, our dedicated customer support team will process and respond to your inquiry within 48 hours on business days. As part of our service, we'll reach out to your ...
Popular Articles
How are you different from psychiatrists?
Psychiatrists typically own a private practice. You would need to find a psychiatrist through a Yelp or Google search and hope you find someone with experience diagnosing or treating ADHD in your area. Then you'd give them a call and hope they pick ...Do you treat other things besides ADHD?
Depending on the complexity of your medical history, our providers could also provide treatment options for mental health conditions aside from ADHD. All of our providers are well-equipped with clinical expertise in the field of psychiatry and they ...How to get a copy of my medical records?
We're more than happy to provide you with a copy of your medical records. Simply fill out the HIPAA Consent form that we'll send to you, and follow the instructions included with the attachment. Once you've signed the form, we'll proceed with the ...Where can I send my medical history?
We will provide intake forms and assessments for you to complete prior to your initial consultation, which are usually enough for your provider to diagnose and present treatment plan options to you. Having your medical history and notes will be handy ...How do I get started?
Getting started with Done is convenient and easy. Simply visit our website at https://donefirst.com, and click "Am I a Fit?". You will be prompted to fill out a quick 1-minute assessment which will determine whether or not you might be a candidate ...