How can I update my payment method?
You may update your payment method by logging into the patient portal and heading to the 'Manage Your Membership' subsection on your Profile page. Click the 'Update' button and you should be able to change the payment information on your account.
If you still require further assistance, please feel free to reach out to support@donefirst.com and our team will be more than happy to help.
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How can I update my contact number on my account?
Kindly reach out to support@donefirst.com and our care team will assist you in updating your information on file. Please note that they may require a proof of identification before proceeding with your request.
How do I pay for the appointments and membership?
Initial Appointment Upon completion of our online assessment, you will be prompted to book an appointment if you qualify for our services. After you've selected an appointment time you prefer, you will need to provide a payment method (credit or ...
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*Please note that all refund requests must be reviewed and approved by the Done. care team. Discharged patients are not eligible for a refund. General refund requests: All purchases are final and once paid, all fees, including Subscription Fees, are ...
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We are dedicated to providing all of our patients with the necessary care they need and with the Public Health Emergency coming to an end on May 11, 2023. We have enacted measures to guarantee continued care for our patients; this includes adapting ...