How do I cancel membership?

How do I cancel membership?

You may choose to cancel membership at any time, but we'll be sad to see you go.

You can change your membership status from your patient portal by clicking/tapping "Profile" then "Deactivate" under the "Manage Your Membership" section of the page.

Please note:

  • Your account will be immediately deleted and you will not have access to any of the records.
  • If you'd like to resume membership, you will need to start over from the initial appointment.
  • All future appointments booked will be canceled with no refunds.
  • It will take up to 24 hours for everything to take effect.
  • There are no refunds for membership fees.

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