How does rescheduling and cancellation work?
Before 48 hours of an appointment time:
You may reschedule your appointment by logging into your patient portal and clicking the reschedule button.
You may request a cancellation by emailing us at support@donefirst.com. Note that the $20 deposit fee is non-refundable.
Within 48 hours of an appointment:
Your provider takes time to review records before your appointment. To respect their time, we have a strict 48 hour cancellation policy.
If you request a cancellation within 48 hours of the appointment, there are no refunds.
We are happy to reschedule your appointment however, an additional consultation will be charged. Please email support@donefirst.com for assistance.
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What treatment options are available?
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How do I pay for the appointments and membership?
Initial Appointment Upon completion of our online assessment, you will be prompted to book an appointment if you qualify for our services. After you've selected an appointment time you prefer, you will need to provide a payment method (credit or ...
How are you different from psychiatrists?
Psychiatrists typically own a private practice. You would need to find a psychiatrist through a Yelp or Google search and hope you find someone with experience diagnosing or treating ADHD in your area. Then you'd give them a call and hope they pick ...