How to get a copy of my medical records?

• Related Articles

• How much is the copay for medication with your service?

  The cost of medication can vary depending on your insurance plan. While some individuals may have zero copays, others typically pay an average of $10 to $20 per prescription. If your insurance requires prior authorization, we're here to assist you in ...

• I lost my prescription, how can I get a new one?

  We're sorry to hear about your lost prescription, and we understand how frustrating that can be. Here's how we can help: Reach Out to Us: Please email us at support@donefirst.com to inform us about your lost prescription. Provider Assistance: We will ...

• When will my refill get approved?

  Please allow up to 48 hours for your provider to prescribe. If it's been longer than 48 hours, we've forwarded your request to your provider and are waiting for their response. We will notify you as soon as we receive any updates. If you're facing a ...

• I want to travel to another state for some time. How do I get my medication?

  If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...

• How do I apply for an itemized receipt?

  Here's a step-by-step guide to get a superbill from the portal: Log in and Access Dashboard: Start by logging into your account and navigating to your profile dashboard. Select Reimbursement Option: Look for the "Get Reimbursement" option and click ...