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• My pharmacy doesn’t have my medication in stock. Can you send me an alternative medicine?

  Our team can assist you in identifying a pharmacy that has availability for your medication. Alternatively, you may switch to one of our partners, RxOutreach Pharmacy. They are a mail-order pharmacy that rarely encounters stock issues and can ...

• How can I update my contact number on my account?

  Kindly reach out to support@donefirst.com and our care team will assist you in updating your information on file. Please note that they may require a proof of identification before proceeding with your request.

• How do I schedule an appointment?

  Scheduling an appointment can be conveniently done via the patient portal. Simply log into your patient portal and scroll down to the appointment subsection on the homepage to find your provider's scheduling availabilities. If you are unable to find ...

• Will you be able to continue my prescription?

  Our providers need to perform a comprehensive evaluation for every new patient. You can present the previous prescription to your provider and it will be taken into account when they craft your personalized treatment plan. Your provider will help ...

• Pharmacy Partners

  Get medication delivered to your door. ‍ Depending on your location, our mail-order pharmacy partners can get your treatment delivered to you. You can select this option on your patient portal and set up treatment delivery to your address. Treatment ...