My provider doesn't have any available appointment slots. What should I do?
We apologize for the inconvenience. Your provider's schedule is currently fully booked. However, we'll keep an eye out for any unexpected openings in the next few days or weeks.
For non-urgent concerns, you can still communicate with your provider by sending consultation messages through your membership portal.
Additionally, you might ask your provider during your conversation if a quick follow-up call would be possible. Thank you!
Related Articles
How to reschedule the follow-up appointment?
Rescheduling or canceling your appointment in our portal is straightforward. Follow these steps: Access Appointment Details: Log in to your account and navigate to your appointment details. Choose Reschedule or Cancel: Within the appointment details, ...
How to book a follow-up appointment?
Here's the steps to book a follow-up appointment with your provider: Access the Member Portal: You can easily log in to the member portal using this link: https://membership.donefirst.com. Sign In: Once you're signed in, navigate to the appropriate ...
My state is not supported. How can I match with a provider?
It appears we don't currently have providers available in your state. However, we'll add you to our waitlist and notify you as soon as we begin accepting patients in your area. Thank you for considering us! We currently have providers available in ...
I want to move to another state permanently. Do I need to change to a new provider?
If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...
How could I send consultation messages to my provider?
Hey there! If you want to send a consultation message to your provider, just follow these easy steps: Log in to your membership portal. Go to the "Home" section. Look for "Got a Question?" and click on "Ask A Question". Pick the subject that fits ...