My state is not supported. How can I match with a provider?

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• I want to move to another state permanently. Do I need to change to a new provider?

  If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...

• I want to travel to another state for some time. How do I get my medication?

  If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...

• How could I send consultation messages to my provider?

  Hey there! If you want to send a consultation message to your provider, just follow these easy steps: Log in to your membership portal. Go to the "Home" section. Look for "Got a Question?" and click on "Ask A Question". Pick the subject that fits ...

• My provider doesn't have any available appointment slots. What should I do?

  We apologize for the inconvenience. Your provider's schedule is currently fully booked. However, we'll keep an eye out for any unexpected openings in the next few days or weeks. For non-urgent concerns, you can still communicate with your provider by ...

• How to book a follow-up appointment?

  Here's the steps to book a follow-up appointment with your provider: Access the Member Portal: You can easily log in to the member portal using this link: https://membership.donefirst.com. Sign In: Once you're signed in, navigate to the appropriate ...