What treatment options will you use?
Our doctors diagnose conditions based on your symptoms and medical history, ensuring you understand all treatment options so you can make informed choices. This might include medications such as Adderall, Wellbutrin, or Strattera, as well as other approaches.
If you have any questions about your medication, feel free to book an appointment with your provider for further consultation whenever you're ready.
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When will my refill get approved?
Please allow up to 48 hours for your provider to prescribe. If it's been longer than 48 hours, we've forwarded your request to your provider and are waiting for their response. We will notify you as soon as we receive any updates. If you're facing a ...
How long will it take to change a pharmacy?
Did you know that you can self-change your pharmacy without waiting for customer support's response? The following steps can help you make the change faster: If your clinician has issued a prescription, please try accessing the "Have you received ...
Are there any age requirements to be able to use our platform?
We can only accommodate individuals who are 18 years of age or older when booking appointments with our providers. This requirement ensures that appointments are managed efficiently and that all necessary consent and legal obligations are met. We ...
How do I apply for an itemized receipt?
Here's a step-by-step guide to get a superbill from the portal: Log in and Access Dashboard: Start by logging into your account and navigating to your profile dashboard. Select Reimbursement Option: Look for the "Get Reimbursement" option and click ...
Why do you need my previous diagnosis?
Hello! As you're new to our providers, they'll need to conduct a comprehensive assessment of your symptoms and treatment goals. This helps ensure they provide you with the best possible care. They'll also review your past diagnosis to guide the next ...