Why do you need my previous diagnosis?

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• I need a medication adjustment. What should I do?

  Your provider may need to conduct a quick follow-up before making any changes to your prescription. You can easily schedule your appointment through your membership portal at https://portal.donefirst.com. If you encounter any difficulties, feel free ...

• I want to move to another state permanently. Do I need to change to a new provider?

  If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...

• Can I speak with someone over the phone?

  If you need urgent support, please schedule a call with our CARE TEAM at a time that suits you using this link.

• I want to travel to another state for some time. How do I get my medication?

  If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...

• Could you tell me about your membership pricing and fee structure?

  Here's the breakdown: Initial Evaluation Fee: The initial 25-minute comprehensive evaluation with your provider, including a medical history evaluation to tailor the perfect treatment plan for you, is $199. Membership Fee: After the initial ...