How to update payment method?
Once you're logged in, you'll find the 'Manage Your Membership' section under the Profile tab. That's where you can update your payment info with your new details.
Once you've done that, just give us a heads-up so we can get your account back up and running smoothly.
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I want to travel to another state for some time. How do I get my medication?
If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...
How do I apply for an ESA letter?
Thank you for reaching out! We understand your need for documentation and are here to assist you. Below are the steps to apply for an ESA letter: Contact us: Reach out to us through this chat or our customer service email: support@donefirst.com. ...
I want to move to another state permanently. Do I need to change to a new provider?
If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...