Prior Authorization
What is the status of my Prior Authorization?
When you submit a prior authorization request through a consultation message or via email, our dedicated customer support team will process and respond to your inquiry within 48 hours on business days. As part of our service, we'll reach out to your ...
How to upload Lab Result?
Uploading your lab results is simple and convenient through your portal. Just head to the Consultation tab and send a message to your doctor indicating that you want to upload a file. Once your doctor responds, you can attach the lab result to the ...
How to get a copy of my medical records?
We're more than happy to provide you with a copy of your medical records. Simply fill out the HIPAA Consent form that we'll send to you, and follow the instructions included with the attachment. Once you've signed the form, we'll proceed with the ...