Other Questions
How to update payment method?
Just head over to https://portal.donefirst.com/login and log into your membership portal. Once you're logged in, you'll find the 'Manage Your Membership' section under the Profile tab. That's where you can update your payment info with your new ...
My prescription is not covered by the insurance plan
If your insurance plan doesn't cover your prescribed medication, you can still purchase it out of pocket. Visit GoodRx.com to compare prices at local pharmacies and find the best deals.
My state is not supported. How can I match with a provider?
It appears we don't currently have providers available in your state. However, we'll add you to our waitlist and notify you as soon as we begin accepting patients in your area. Thank you for considering us! We currently have providers available in ...
Can I speak with someone over the phone?
If you need urgent support, please schedule a call with our CARE TEAM at a time that suits you using this link.